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Ergomotion, the worldwide chief of adjustable mattress bases and wellness-technology sleep options, is proud to announce it has obtained the distinguished 2023 Status 800 Award for delivering distinctive customer support up to now yr. The award acknowledges firms which have achieved a Status Rating of 800 or larger, which is a key indicator of successfully managing on-line status.
One of many highest achievements a enterprise can earn, Status’s 800 Award highlights people who put buyer expertise on the very core of their technique, and are pushed by the voice of the shopper to succeed. The Status Rating is a proprietary device that measures evaluation sentiment, quantity, unfold, recency, response and size, together with model attain and well being, social engagement, enterprise itemizing accuracy and search impressions.
“We’re so honored to obtain the Status 800 Award for the second yr in a row, which reinforces our dedication to offering clients with an distinctive help expertise,” stated Nikunj Patel, Director of Buyer Service at Ergomotion. “As a winner, we’ve got confirmed that we put buyer expertise on the very core of our technique, and are pushed by the voice of the shopper to succeed and guarantee excellent expertise with our firm.”
Ergomotion obtained highest remarks within the Courtesy, Competence and the Gross sales Assistant/Employees classes.
“We congratulate Ergomotion on its dedication to prioritizing buyer satisfaction over the previous yr, as evidenced by the 800 Award honor,” says Dave Mingle, World Head of CX at Status. “Robust buyer experiences are on the core of constant enterprise progress, we’re thrilled to see that Ergomotion is dedicated to listening to and taking motion on buyer suggestions to make significant enhancements.“
Based mostly in Santa Barbara, Calif., Ergomotion provides U.S.-based Buyer Service throughout the globe and owns its provide chain to make sure distinctive high quality and responsiveness. Ergomotion has offered almost ten million adjustable bases worldwide and upholds the highest worldwide high quality and security requirements. With a sturdy international provide chain and clever testing applications in every of Ergomotion’s services, it has a relentless give attention to high quality, sturdiness, and sustainability of all merchandise. By partnering with Ergomotion, clients can belief within the highest ranges of manufacturing effectivity and enterprise continuity.
Be taught extra about Ergomotion at www.ergomotion.com.
Ergomotion, headquartered in Santa Barbara, California, is the most important producer of adjustable bases worldwide. The corporate’s merchandise are created to supply a holistic wellness resolution infused with good know-how to enrich well being, happiness, and wellbeing. Ergomotion’s adjustable bases are designed to accommodate the trade’s main mattresses and to seamlessly combine with current mattress frames. They’re pioneering the way forward for sleep whereas remodeling bedrooms into related wellness ecosystems and delivering innovation to assist enhance sleep.
Ergomotion merchandise have been offered in additional than 40 international locations to main manufacturers worldwide. They’re a part of the Keeson Know-how Corp. household based mostly in Jiaxing Metropolis, China. For extra data, go to www.ergomotion.com.