Liberty Residence Guard (LHG) is a house guarantee firm that gives complete guarantee protection with three totally different plans and inexpensive pricing. Established in 2017, Liberty Residence Guard might not have as sturdy expertise as different suppliers, however its distinctive status, affordability and in depth add-on protection make it the most effective dwelling guarantee firms within the trade.
Liberty Residence Guard is accessible in each state besides Wisconsin and Washington, which makes it a superb alternative for 1000’s of householders inside the U.S. Be taught extra about Liberty Residence Guard by studying our in depth assessment beneath to higher decide if it’s the proper dwelling guarantee supplier for you.
Utilizing our soar hyperlink desk of contents to search out what you’re most considering for this assessment on Liberty Residence Guard.
Soar To:
- Our Overview of Liberty Residence Guard
- Plans, Prices & Protection
- Add-Ons, Exclusions & Protection Limits
- Buyer Critiques
- LHG vs Different Suppliers
- Tips on how to File a Declare with LHG
- FAQ
Our Overview of Liberty Residence Guard
Whole Rating: 93 / 100 factors
Liberty Residence Guard is a superb alternative for dwelling guarantee protection. This supplier not solely has glorious protection choices but additionally inexpensive charges, a easy claims course of and an unbeatable status.
Our consultants analyzed Liberty Residence Guard and evaluated the corporate in six classes to find out an total rating out of 100. Liberty Residence Guard acquired a rating of 93, giving it an total score of 4.7 stars. The chart beneath summarizes our outcomes and you’ll study extra about every class within the following sections.
We clarify our assessment methodology and what we search for beneath.
Plans and Protection of Liberty Residence Guard
Rating: 25.5 / 24 factors
Execs
Liberty Residence Guard provides three distinct plans to cowl both your home equipment, built-in programs or a mixture of each. The corporate’s Equipment Guard and Programs Guard plans cowl your main family home equipment and your main programs, respectively. Nevertheless, if you’d like complete protection, the Whole Residence Guard plan is the right possibility to guard in opposition to dwelling equipment and system breakdowns. This complete plan covers 15 programs and home equipment, whereas different firms supply plans that cowl eight to 13 objects.
What units Liberty Residence Guard aside from different suppliers is the corporate’s 42 protection add-on choices to guard luxurious objects like swimming swimming pools and electronics. Most different suppliers supply lower than 15 objects for extra protection, making LHG warranties probably the most customizable.
Cons
Whereas Liberty Residence Guard’s most cheap plan provides glorious primary protection, it doesn’t cowl family programs. So if you wish to cowl main programs, comparable to your air conditioner, you’ll want to decide on the most costly plan.
Whereas Liberty Residence Guard provides extra methods to customise your plan, the largest downside to having so many further choices is the extra month-to-month value. The extra add-ons you embrace in your plan, the upper your month-to-month premium will probably be.
We go into extra element on Liberty Residence Guard’s plans and protection beneath.
Affordability of Liberty Residence Guard
Rating: 20 / 22.5 factors
Execs
The nationwide common value of dwelling guarantee plans is $50 per 30 days, and Liberty hovers proper round that value level for each its Equipment Guard and Programs Guard plans. Warranties from Liberty Residence Guard vary from $49.99 to $59.99 per 30 days. Which means that for lower than $2 per day, you’ll be able to profit from Liberty’s most complete protection plan.
Greater than 25 of Liberty Residence Guard’s further providers value lower than $15 per 30 days, which makes these add-ons inexpensive for most owners. This makes it straightforward to customise your plan to your distinctive wants.
Cons
Liberty Residence Guard provides quite a few add-ons, however some are costlier than add-ons provided by different dwelling guarantee firms. For instance, LHG will cowl your swimming pool for an additional $19.99 per 30 days, whereas you’ll be able to shield your pool with one other dwelling guarantee firm for lower than $15 per 30 days.
Your service name payment from Liberty Residence Guard could also be as little as $65 relying on the service, however that payment can be as excessive as $125 per name. Not like another dwelling guarantee firms, you can not select your service name payment with Liberty Residence Guard. This implies it’s possible you’ll not understand how a lot you’ll pay to have a technician despatched to your house, and this value may very well be costlier than the common.
Some dwelling guarantee firms don’t have any cancellation payment, however sadly, Liberty Residence Guard just isn’t one in all them. In case you cancel your plan after 30 days, you’ll need to pay a $50 payment.
We go into extra element on the price of Liberty Residence Guard beneath.
Residence Guarantee Assets
Buyer Expertise of Liberty Residence Guard
Rating: 14.5 / 18.5 factors
Execs
Prospects rave about Liberty Residence Guard’s educated and pleasant representatives that exit of their solution to clarify every protection plan intimately. As well as, many shoppers report fast response occasions, around-the-clock help and constructive experiences when submitting claims. There are only a few complaints about Liberty Residence Guard on the Higher Enterprise Bureau (BBB) web site, however the firm’s customer support staff actively works to deal with all buyer issues as they come up
Getting a quote from Liberty is simple — you’ll be able to obtain an prompt, customized dwelling guarantee quote on-line that means that you can evaluate totally different plans, charges and add-on protection. This lets you create a custom-made plan that matches your wants and month-to-month price range.
Cons
While you enter your data on Liberty Residence Guard’s web site to obtain your free quote, you’ll obtain calls, textual content messages and emails from firm representatives. Though these people are pleasant and useful, the sheer quantity of contacts you obtain may be overwhelming. On the primary day alone, our reviewers have been contacted 13 occasions. Three weeks later, the identical reviewer continued to obtain day by day textual content messages and advertising emails.
Firm Repute of Liberty Residence Guard
Rating: 15.5 / 17.5 factors
Execs
Liberty Residence Guard has the most effective reputations of all dwelling guarantee firms. It has an A- score with the BBB and 4.7 stars on Google Critiques, which solidifies its status as a reliable firm. Moreover, LHG has a 4.6-star score on Glassdoor, which signifies that the corporate cares as a lot about its staff because it does its prospects.
Cons
Whereas Liberty Residence Guard has glorious scores and an lively customer support staff that responds to complaints, it misplaced factors on this class as a result of its few years in enterprise and a 2020 lawsuit by which a buyer sued over frequency of contact. Whereas some firms have greater than 50 years of expertise within the dwelling guarantee trade, Liberty has solely been in enterprise for 5 years.
We’ve included some buyer evaluations of Liberty Residence Guard from the BBB beneath.
Claims Course of of Liberty Residence Guard
Rating: 12.5 / 12.5 factors
Execs
Liberty Residence Guard is well-known for its straightforward claims course of and responsive customer support staff. Many on-line buyer evaluations report glorious buyer care as soon as they file a declare, and a few even say it’s the best declare course of they’ve skilled. When you submit your declare on-line or over the cellphone, it takes lower than 48 hours for it to be accepted.
Much like different dwelling guarantee suppliers, Liberty has a 30-day ready interval earlier than you’ll be able to submit a declare. After this ready interval is over, you’ll be able to start making claims.
Cons
Though the claims course of is usually easy, some Liberty prospects report longer wait occasions as a result of technicians are required to submit footage earlier than they’ll start work. This implies you’ll generally must schedule a number of appointments earlier than your house system or equipment is fastened.
We’ve included a step-by-step define of Liberty Residence Guard’s claims course of beneath.
Availability of Liberty Residence Guard
Rating: 5 / 5 factors
Execs
Liberty Residence Guard is headquartered in Brooklyn, New York, and covers 48 states aside from Wisconsin and Washington. Due to its vast protection space, Liberty receives full marks on this class.
Cons
Liberty Residence Guard serves 96% of the U.S., however as a result of service exclusions, householders in Washington and Wisconsin are at present unable to acquire dwelling warranties by way of this supplier.
Liberty Residence Guard Plans, Prices and Protection
The nationwide common for a month-to-month dwelling guarantee is $50 per 30 days, and Liberty Residence Guard meets that price with its Equipment Guard plan. Even so, the corporate’s Programs Guard and Whole Residence Guard plans are additionally inexpensive, beginning at $54.99 per 30 days and $59.99 per 30 days respectively.
In case you add objects to your plan, your month-to-month price will improve. All objects coated underneath Liberty’s dwelling guarantee service value between $3.99 per 30 days and $35.99 per 30 days, however most objects are inside the $8 to $15 per 30 days vary.
Each time you name Liberty Residence Guard to submit a declare, you’ll pay a service name payment. This payment will vary from $65 to $125, however the actual quantity is dependent upon the service you require.
| Equipment Guard Month-to-month Price | Programs Guard Month-to-month Price | Whole Residence Guard Month-to-month Price |
| Beginning at $49.99 | Beginning at $54.99 | Beginning at $59.99 |
Liberty Residence Guard Equipment Guard Plan: The Equipment Guard plan is ideal for householders who need simply the fundamentals coated. In case you don’t have central air con or have older home equipment, it is best to make investments on this plan. It covers eight main family home equipment — together with your dryer, washer, fridge, microwave, dishwasher, cooktop, storage door opener and exhaust fan.
Liberty Residence Guard System Guard Plan: In case you simply purchased new home equipment and solely need to cowl your main dwelling programs, then the System Guard plan is for you. It covers your HVAC programs, ductwork, electrical programs, plumbing programs and water heater.
Liberty Residence Guard Whole Residence Guard Plan: The Whole Residence Guard plan is good for householders who need full peace of thoughts. It contains every little thing within the Equipment Guard and System Guard Plans, overlaying a complete of 15 dwelling programs and home equipment.
The desk beneath exhibits a side-by-side comparability of what’s coated underneath every Liberty Residence Guard guarantee plan.
| Equipment Plan | Programs Plan | Whole Residence Guard Plan | |
| Garments Dryer | ✓ | X | ✓ |
| Garments Washer | ✓ | X | ✓ |
| Kitchen Fridge | ✓ | X | ✓ |
| Constructed-in Microwave Oven | ✓ | X | ✓ |
| Dishwasher | ✓ | X | ✓ |
| Ranges/Ovens/Cooktops | ✓ | X | ✓ |
| Ceiling and Exhaust Followers | ✓ | X | ✓ |
| Storage Door Openers | ✓ | X | ✓ |
| Air Conditioning | X | ✓ | ✓ |
| Heating | X | ✓ | ✓ |
| Ductwork | X | ✓ | ✓ |
| Plumbing | X | ✓ | ✓ |
| Electrical | X | ✓ | ✓ |
| Water Heater | X | ✓ | ✓ |
What Non-compulsory Add-ons Does Liberty Residence Guard Supply?
Liberty Residence Guard provides probably the most customizable dwelling guarantee plans due to its many out there add-ons. Together with the fundamental dwelling system and equipment protection, you’ll be able to select so as to add as much as 42 further objects to your house guarantee, together with:
- Pool
- Spa
- Further Spa
- Effectively Pump
- Sump Pump
- Central Vacuum
- Septic System Pumping
- Stand Alone Freezer
- Restricted Roof Leak
- Lighting Fixtures
- Re-Key
- Water Softener
- Garden Sprinkler System
- Electronics Safety
- Swamp Cooler
- Ejector Pump
- Second Fridge
- Trash Compactor
- Ice Maker (Fridge)
- Freestanding Ice Maker
- Wine Cooler
- Salt Water Pool
- Generator
- Plumbing Fixture
- Grinder Pump
- Water Dispenser Water Line
- Immediate Sizzling Water Dispenser
- Reverse Osmosis Water Filter System
- Casita Visitor Unit
- TV Mounting
Together with further objects in your house, you can even pay a month-to-month payment for dwelling providers:
- Window Washing and Cleansing
- Gutter Cleansing
- Pest Management
- Carpet Cleansing
- Energy Washing (Exterior Flooring)
Lastly, your primary Liberty Residence Guard guarantee doesn’t cowl luxurious home equipment. When you have this stuff in your house, you’ll be able to improve your protection to incorporate the next:
- Professional Collection Fridge
- Professional Collection Vary/Oven/Cooktop
- Professional Collection Dishwasher
- Professional Collection Microwave
- Professional Collection Washing Machine
- Professional Collection Garments Dryer
- Professional Collection Stand Alone Freezer
Does Liberty Residence Guard Have Any Exclusions?
Much like different dwelling guarantee suppliers, Liberty Residence Guard does have limitations and exclusions to its dwelling guarantee protection. Understand that Liberty solely covers injury as a result of regular put on and tear, so if you wish to get probably the most out of your house guarantee, make sure that to maintain all upkeep information.
Your Liberty Residence Guard dwelling guarantee is not going to cowl the next:
- Routine upkeep
- Harm as a result of lack of upkeep or human error
- Improper set up or earlier repairs
- Corrosion or rust
- Business grade tools
- Luxurious home equipment
- Sensible expertise and units
- Restore of beauty defects
Does Liberty Residence Guard Have Any Protection Limits?
For all objects included within the Equipment Guard, Programs Guard and Whole Residence Guard plans, protection is proscribed to $2,000 per merchandise. For all further coated objects, the restrict is $500 per merchandise. This quantity applies per coverage interval, which means it resets after 12 months from the date of buy.
Liberty Residence Guard Buyer Critiques
Many Liberty Residence Guard prospects have posted each constructive and detrimental evaluations on the BBB web site. We’ve included a number of of those dwelling guarantee evaluations beneath.
Optimistic Critiques of Liberty Residence Guard
Liberty Residence Guard has lots of of on-line evaluations that spotlight constructive buyer experiences. Buyer satisfaction is obvious from many evaluations on the BBB, and lots of Liberty prospects rave concerning the amount of cash saved, educated representatives and a easy claims course of.
They [Liberty Home Guard] met my expectations after they changed my rubbish disposal in 4 days. They exceeded my expectations after they changed my air conditioner in two weeks. I saved round 100 {dollars} on the rubbish disposal substitute, due to the deductible and the truth that the rubbish disposal concern was decided to be pre-existing. I saved about $1,200 after they changed my AC. All in, I’m up about $1,180 and I’m very glad up to now. I hope to proceed to get increasingly more worth from this coverage. However actually, up to now the plan is price each cent I’ve paid for it.
— Amber C., 11/18/2022
Liberty’s staff has been extraordinarily dependable and saved us greater than a big amount of cash on repairs up to now. Their technicians simply give off the aura of being very expert and polished and possibly most significantly, appear extraordinarily motivated to assist. We really initially bought our coverage with them as a present from our realtor about three years in the past and have used the service from time to time on a semi-regular foundation. On our final declare, Brian R. actually helped us out. As a home-owner, Liberty Residence Guard’s safety has confirmed to be very worthwhile.
— Madeline C., 11/14/22
Unfavourable Critiques of Liberty Residence Guard
Some Liberty Residence Guard prospects report lengthy wait occasions on the cellphone and the necessity to schedule a number of technician appointments to finish a restore. Liberty usually requires service technicians to submit footage of dwelling home equipment and programs earlier than they are often repaired, which might delay repairs by a number of days.
[The] deductible is simply too excessive, there’s a ready interval earlier than you’ll be able to file a declare they usually require the plumber to submit images earlier than approving. Meaning two appointments I needed to take off work for, one for the photograph and one for him to truly repair the problem.
— Rick M., 07/19/2022
Liberty Residence Guard vs Different Residence Guarantee Firms
Earlier than you select a house guarantee supplier, it’s vital to analysis the suppliers out there in your space. Beneath you’ll be able to see how Liberty Residence Guard compares to different high dwelling guarantee firms.
| Supplier | Finest For | Month-to-month Price | Service Payment | BBB Ranking | Years in Enterprise |
| Liberty Residence Guard | Most Customizable | $49.99 – $69.99+ | $65.00 – $125.00 | A – | 5 |
| American Residence Defend | First-time Owners | $49.99 – $99.99+ | $75.00 – $125.00 | B | 51 |
| Selection Residence Guarantee | Worth | $46.83 -$54.75 | $85.00 | D+ | 13 |
| Choose Residence Guarantee | Most Inexpensive Service Payment | $60.42 – $63.75+ | $60.00 – $75.00 | B- | 10 |
| AFC Residence Membership | Most Added Advantages | $30.00 – $50.00+ | $75.00 – $125.00 | B | 13 |
| 2-10 Residence Guarantee | Kitchen Home equipment | $17.00 – $60.00+ | $65 – $100 | B | 39 |
Tips on how to File a Declare With Liberty Residence Guard
Liberty Residence Guard prospects can report a declare across the clock, any time throughout the week. This 24/7 protection provides peace of thoughts figuring out if one thing goes incorrect in your house, you simply need to file a declare on-line or name customer support as quickly as you discover the malfunction.
Liberty Residence Guard additionally provides a 60-day workmanship assure. So if a technician has repaired one in all your house programs and the system fails once more inside 60 days, Liberty will ship a technician to restore it at no further cost.
FAQ: Liberty Residence Guard
Is Liberty Residence Guard official?
Liberty Residence Guard is a official dwelling guarantee enterprise with nice buyer evaluations on-line. This firm is among the many most extremely rated of all dwelling guarantee firms, so we take into account it an awesome possibility in your dwelling guarantee wants.
Does Liberty Residence Guard cowl pre-existing circumstances?
Liberty Residence Guard doesn’t cowl any recognized or unknown pre-existing circumstances. In response to a web-based pattern contract, Liberty will solely cowl the associated fee to restore or change programs and home equipment which can be put in and in good working situation when your service contract begins.
Does Liberty Residence Guard cowl roof leaks?
Liberty Residence Guard provides roof leak safety for a further $11.99 per 30 days. This can get you $500 of protection per time period, however the protection doesn’t embrace partial or full roof substitute. It solely applies to the roof leak patching that presides over residing area in a single-family residence.
Does Liberty Residence Guard require a house inspection?
Liberty Residence Guard doesn’t require a house inspection so that you can take out a house guarantee coverage, and the corporate will cowl your house programs and home equipment no matter age. However these programs and home equipment have to be in working order once you signal your guarantee contract to obtain protection.
How do you cancel a Liberty Residence Guard coverage?
You’ll be able to cancel your Liberty Residence Guard guarantee by calling the customer support line. In case you cancel your coverage inside the first 30 days, you’re going to get a full refund. However in case you cancel after 30 days, you’ll have to pay a $50 cancellation payment.
How We Evaluated Liberty Residence Guard In opposition to Our Overview Standards
To assist shoppers such as you select the very best dwelling guarantee firms in your dwelling, we dive deep into each top-rated dwelling guarantee firm and price them based mostly on six components. As soon as we analysis an organization and have gathered all our information, we use the next scoring system to grade every dwelling guarantee firm on a 100-point scale. We then convert the rating to a 5-star score.
- Plans + Protection Choices (24 Doable Factors): Since each buyer has totally different wants and a special price range, we award extra factors to suppliers that supply extra plans and larger flexibility. Liberty Residence Guard does exceptionally properly on this class as a result of it provides three totally different plans and dozens of add-ons that enable for plan customization.
- Affordability (22.5 Doable Factors): Price is a crucial issue as a result of many owners select dwelling warranties to keep away from excessive funds for dwelling equipment repairs. We consider every firm based mostly on its plans and extra providers, service name charges and cancellation phrases. Liberty’s Residence Guard’s plans are every inexpensive at lower than $2 per day, and the add-on protection permits for patrons to customise their plan to go well with their wants and price range.
- Buyer Expertise (18.5 Doable Factors): Your expertise as a buyer is vital, together with the help you obtain when contacting a house guarantee supplier. We gauge total help by buyer evaluations, conducting house owner surveys and going by way of the quotes course of. Liberty Residence Guard has nice on-line buyer evaluations and a straightforward claims course of, which implies it scores excessive on this class.
- Firm Repute (17.5 Doable Factors): An organization’s status is a mixture of evaluations from prospects and respected organizations just like the BBB. We additionally keep in mind the years of expertise an organization has, how happy its staff are and any previous or pending lawsuits. Liberty has a superb A- score with the BBB and 4.7 stars on Google Critiques, so it does properly on this class.
- Claims Course of (12.5 Doable Factors): On this class, we have a look at the general claims course of, together with how straightforward it’s to file a declare and an organization’s response time. Liberty Residence Guard’s claims course of is straightforward and prospects can contact a customer support consultant 24/7.
- Availability (5 Doable Factors): Availability refers to what number of states and places an organization serves. Liberty Residence Guard does properly on this class as a result of it provides dwelling warranties in 48 states, solely excluding Wisconsin and Washington.
Critiques of Different Residence Warranties
